Browsing All posts tagged under »books«

WHSmith – Beyond Upselling

May 23, 2014


Oh WH Smith, once king of the high street, inventor of the ISBN number, and number one newsagent – where has it gone so, so wrong for you? For the second year running, they’ve come bottom of the Which? Magazine survey of UK stores. Shoppers have been ranking stores according to price, products, service and after-sales […]